Process Maturity Self Assessment
Identifies the maturity level of a Business Process area in the development & implementation of Business Process Management Principles and Service Level Management.
There are 4 sections to this assessment, with 10 questions in each section for a total of 40 questions. Select each section below, after completing each assessment make sure you print your certificate for your own records.
- Enterprise Alignment
- Process Management
- Process Redesign
- Service Level Management
How to answer the assessment questions.
Example Question: Processes have been mapped.
|
Strongly Disagree |
Disagree |
Somewhat |
Agree |
Strongly Agree |
I have no processes
or less than half my
processes are mapped |
I have 50-75% of my
processes mapped
and up-to-date. |
I have most of my
processes mapped
and up-to-date.
or
All my procesees
have been mapped
but are not up to date. |
I have all my
processes mapped
and up-to-date. |
My processes have
been mapped for
over 2 years and
are up-to-date. | Note: If the above link doesn't work your pop-up may be blocked. Either hold the Ctrl key down while clicking on the link or disable your pop-up in the Tools area.
Send forms to:
Darlene Frazee
Administration Bldg.
PQI, 3rd floor
Thank you for your participation.
Process Maturity Self Assessmenat Evaluation Form |